Privacy Policy
Your privacy matters to us. This policy explains how aridsorarkeus collects, uses, and protects your personal information when you use our budget control services.
Information We Collect
We collect information you provide directly to us when using aridsorarkeus's budget control platform. This happens when you create an account, connect your financial accounts, or contact our support team.
Personal Information
Name, email address, phone number, and mailing address for account creation and communication purposes.
Financial Data
Banking information, transaction data, and spending patterns to provide budget analysis and recommendations.
Usage Information
How you interact with our platform, including features used and time spent in different sections.
We also automatically collect certain information about your device and how you interact with our services. This includes IP addresses, browser types, and general location data to improve our platform's performance and security.
How We Use Your Information
Your information helps us provide personalized budget control services and improve your experience with aridsorarkeus. Here's exactly how we use the data you share with us:
- Analyze your spending patterns to create custom budget recommendations
- Send you monthly budget reports and spending alerts
- Provide customer support and respond to your questions
- Detect and prevent fraudulent activity on your account
- Improve our platform's features based on user behavior patterns
- Comply with legal requirements under Canadian privacy laws
We process your information based on legitimate business interests, your consent, or legal obligations. You can withdraw consent at any time through your account settings or by contacting us directly.
Data Type | Purpose | Retention Period |
---|---|---|
Account Information | Service provision and communication | Until account closure + 7 years |
Transaction Data | Budget analysis and recommendations | 5 years from last transaction |
Usage Logs | Platform improvement and security | 2 years from collection |
Your Privacy Rights
Under Canadian privacy legislation (PIPEDA) and other applicable laws, you have specific rights regarding your personal information. We respect these rights and make it easy for you to exercise them.
You can request access to any personal information we hold about you, including details about how we collect, use, and share this data. We'll provide this information within 30 days of your request, free of charge for the first request each year.
- Access: View all personal data we have about you
- Correction: Update or correct inaccurate information
- Deletion: Request removal of your personal data (subject to legal requirements)
- Portability: Receive your data in a machine-readable format
- Restriction: Limit how we process certain types of information
- Objection: Opt out of certain data processing activities
To exercise any of these rights, send an email to our privacy team at privacy@aridsorarkeus.com with your request. We may need to verify your identity before processing certain requests to protect your information.
Data Security & Protection
We take data security seriously and use multiple layers of protection to keep your information safe. Your financial data is encrypted both in transit and at rest using industry-standard AES-256 encryption.
Our servers are located in secure Canadian data centers with 24/7 monitoring, biometric access controls, and regular security audits. We also use tokenization for sensitive financial data, which means we don't store your actual account numbers.
Technical Safeguards
Multi-factor authentication, encrypted databases, secure API connections, and regular security updates.
Physical Security
Secured data centers with controlled access, surveillance systems, and environmental monitoring.
Administrative Controls
Employee background checks, privacy training, and strict access controls based on job responsibilities.
While we implement robust security measures, no system is completely immune to threats. If we detect any unauthorized access to your information, we'll notify you within 72 hours and take immediate steps to secure your account.
Information Sharing & Third Parties
We don't sell your personal information to anyone. However, we do share limited information with trusted service providers who help us deliver our budget control services to you.
These partners include our banking data aggregator (for secure account connections), our cloud hosting provider (for data storage), and our customer support platform (for help desk services). All third parties must meet our strict security and privacy standards.
- Financial institutions for account verification and transaction data
- Cloud service providers for secure data storage and processing
- Analytics providers for platform improvement (anonymized data only)
- Customer support tools for helping resolve your questions
- Legal authorities when required by law or to prevent fraud
We require all service providers to sign data processing agreements that limit how they can use your information. They can only process data for the specific services they provide to us and must delete it when no longer needed.
Cookies & Tracking Technologies
aridsorarkeus uses cookies and similar technologies to improve your experience on our platform. Cookies are small text files stored on your device that help us remember your preferences and provide personalized features.
Cookie Type | Purpose | Duration |
---|---|---|
Essential | Required for platform functionality and security | Session or 1 year |
Performance | Help us understand how users interact with our platform | 2 years |
Functional | Remember your preferences and settings | 1 year |
You can control cookie settings through your browser preferences. Keep in mind that disabling certain cookies may affect how our platform works. We don't use advertising cookies since we don't show ads on our platform.
We also use analytics tools to understand how users navigate our platform and identify areas for improvement. This data is aggregated and anonymized, so it can't be traced back to individual users.
Data Retention & Deletion
We keep your information only as long as necessary to provide our services, comply with legal requirements, and protect our legitimate business interests. Different types of data have different retention periods based on their purpose.
When you close your aridsorarkeus account, we'll delete most of your personal information within 90 days. However, we may retain some data longer to comply with tax laws, prevent fraud, or resolve disputes.
- Account information: 7 years after account closure (tax compliance)
- Transaction data: 5 years after last transaction (regulatory requirements)
- Support communications: 3 years after resolution (quality assurance)
- Marketing preferences: Until you unsubscribe or request deletion
- Security logs: 2 years from creation (fraud prevention)
You can request early deletion of your data by contacting our privacy team. We'll evaluate each request based on legal requirements and our ability to verify your identity. Some information may need to be retained for legal or security reasons.
Children's Privacy
aridsorarkeus's budget control services are designed for adults and we don't knowingly collect personal information from anyone under 18 years old. Our platform requires users to verify they're at least 18 when creating an account.
If we discover that we've collected information from someone under 18, we'll delete that information immediately and close the account. Parents who believe their child has provided information to us should contact our privacy team right away.
We encourage parents to monitor their children's internet activity and teach them about online privacy. If you're under 18 and interested in learning about budgeting, ask a parent or guardian to help you find age-appropriate resources.
International Data Transfers
Your personal information is primarily stored and processed in Canada. However, some of our service providers may be located in other countries with different privacy laws, including the United States.
When we transfer your data internationally, we ensure adequate protection through contractual safeguards, adequacy decisions, or other approved mechanisms. These transfers are limited to what's necessary to provide our services.
If you have concerns about international data transfers, you can contact our privacy team to learn more about the specific safeguards we use to protect your information across borders.
Policy Updates
We may update this privacy policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify you through email or a prominent notice on our platform.
Minor updates (like clarifying existing practices or fixing typos) may be made without advance notice. We encourage you to review this policy periodically to stay informed about how we protect your information.
Continued use of aridsorarkeus's services after policy updates indicates your acceptance of the revised terms. If you don't agree with changes, you can close your account and request deletion of your information.
Questions About This Policy?
If you have questions about this privacy policy or how we handle your personal information, we're here to help.
Email us at help@aridsorarkeus.com
Call us at +1 (519) 740-3800
Or write to us at:
aridsorarkeus Privacy Team
827 Stewart Blvd
Brockville, ON K6V 5T4
Canada